Terms, Conditions & Policies
SITE IS FOR ADULTS 21+ ONLY.
Legal Disclaimer: LooseLeaf™ cigar wraps and cigars and all other LooseLeaf™ products and materials, including all materials contained in this website, are protected by copyright, trademark, and other intellectual property laws, and may not be reproduced, republished, distributed, transmitted, displayed, broadcast, manufactured, sold, offered for sale, or otherwise exploited in any manner without the express prior written permission of LooseLeafInternational LLC and/or its affiliated entities. Smoking cigars is hazardous to your health and may cause lung cancer, heart disease, and emphysema, and may complicate pregnancy. This tobacco product may contain chemicals known to the State of California to cause cancer and birth defects and other reproductive harm. Cigar wraps and cigars are not for sale to minors. LooseLeaf™ products have not been tested or studied by Food and Drug Administration. No statements on this posting have been evaluated by the Food and Drug Administration.
SHIPPING & DELIVERY
We ship domestically. All orders are shipped via USPS & UPS. Standard shipping within the U.S. over $75.00 is free.
Please allow up to 5 business days for us to verify and process an order. Please allow an additional 7-10 business days for delivery.
We reserve the right to cancel an order at anytime. Similarly, we reserve the right to request additional information from our customers for verification purposes.
We aim to fulfill all orders within 24 hours.
We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number and shipping label, any claims should be made with the carrier. We can only control our own business.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
RETURNS // REFUNDS // EXCHANGES
We do not accept any returns. All sales are FINAL.
We aim for 100% product satisfaction. If you have a problem with any product received, please send a picture of the concern and your order number to firstname.lastname@example.org
All exchanges are subject to our approval.
Need more help? Please contact us at email@example.com
All orders are subject to applicable state and local sales taxes.
You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.
LIMITS ON PURCHASING
We do not authorize the purchase of our merchandise for resale purposes. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. We also reserve the right to limit or cancel orders which we deem, at our sole discretion, to be placed by dealers, resellers or distributors. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We also reserve the right to cease doing business with those customers violating this policy. We may modify this policy at any time without prior notice. This policy applies to all purchases made at our retail stores and on our online store. We reserve the right to correct, update or change information regarding this policy at any time without notification.
COPYRIGHT & TRADEMARK
All content contained on this website, including but not limited to logos, images, graphics, and text is protected by U.S. and international copyright and trademark law. LooseLeafInternational LLC either owns or has express permission to use all intellectual property contained on the website. Copy and print of pages of this website may be for personal, non-commercial use only. Use of our website, including reproduction and direct links, as well as use of any photos or trademarks is strictly prohibited without prior written consent by LooseLeafInternational LLC
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or bitcoin), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SITE IS FOR ADULTS 21+ ONLY.
The Site is not intended for individuals under the age of 21. If you accept the pop-up you are saying you are over 21.